FRSH
Freshworks Inc.
FRSH
12.81USD
-0.47%
Sep 25, 2026
Price
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Price Action
Constructive pullback in an uptrend
Longer-term context reads early recovery, with a near-term setup of constructive pullback.
EntryConstructive
Structure is constructive on both timeframes without excessive extension — a reasonable entry location.
Key Financials
- Market Cap
- $2.9B
- Avg Volume (60D)
- 6.1M
- Revenue Growth YoY
- +16.4%
- Gross Margin
- +85.0%
- Operating Margin
- +3.3%
- Free Cash Flow Yield
- +6.6%
- Distance from 200DMA
- +25.5%
- Next Earnings
- 2026-11-03
- P/E
- 19.2x
- EV / EBITDA
- 42.9x
- EV / Sales
- 2.7x
60 sessions
FY2025 vs FY2024
Trailing twelve months
Trailing twelve months
Market metrics as of Sep 24, 2026
Financial results for the period ended Jun 30, 2026
Filed balance-sheet data as of Jun 30, 2026
Fundamentals & Valuation
The available comparisons disagreed; the intrinsic comparison is the more reliable method for this business and the others are published as dissent.
Freshworks Inc. has a Cheap valuation stance because current market expectations look undemanding relative to how much growth and cash flow it delivers per turn of revenue multiple.
What changed
- Freshworks Announces Inducement Grant under Listing Rule 5635(C)(4) of the Nasdaq Stock MarketDated 2026-09-03.2026-09-03 · source
Company Research
Thesis
Freshworks is a direct application-software vendor for customer support and employee/IT service workflows, embedding Freddy AI agents, copilots and insights into its Freshdesk and Freshservice product families.
Opportunity
Moderate opportunity
Enterprise spending on AI agents, copilots and workflow automation that resolve service requests, assist human agents and automate IT and business-service operations.
Key risk
Intense competition in SaaS customer and employee experience markets.
Narrative & Theme
Enterprise AI Workflow Automation
Part of AI Service-Desk and Customer-Support Automation, with moderate fit.
Freshworks has a genuine direct exposure to the adoption of AI-enabled customer-service and employee-service automation, rather than merely generic enterprise-software adjacency.
Narrative HeatHeating up7.9 / 10
Theme HeatHeating up7.3 / 10
This is the company’s own research reading. The canonical heat measurement for this story has not run.
Business & Markets
Technology · Software - Application
What they do
Freshworks Inc. develops and provides software-as-a-service products focused on customer and employee experience, operating globally across multiple regions.
How it earns
The company generates revenue primarily through subscription-based SaaS offerings.
Products & services
Freshdesk Omni
Freshdesk
Freshchat
Customers & end markets
Businesses requiring customer service solutions
Enterprises seeking employee experience software
Market position
Challenger in the SaaS customer and employee experience software market.
Demand drivers
Low cyclicality
Demand for customer and employee experience software tends to be stable across economic cycles.
Peers
Companies validated as economically comparable to FRSH — similar business, revenue model and scale.
PRICE ACTIONVALUATIONTHEME
HubSpot is a direct application-platform beneficiary: it embeds AI agents and automation across a unified CRM and its marketing, sales, service, content, and commerce workflows, primarily for scaling businesses.
NarrativeEnterprise Agentic Software AdoptionThemeAI Customer Engagement and Revenue Workflow Automation
Weak or broken price action.30-day price action
ServiceNow is an enterprise workflow-platform enabler that is embedding AI assistants and autonomous agents into IT, employee, customer, security, risk, and operations workflows.
NarrativeEnterprise Agentic AI AdoptionThemeGoverned AI Workflow Orchestration
Constructive pullback: trend intact, pulling toward support.30-day price action
Salesforce is a direct enterprise-platform beneficiary and enabler: it sells CRM applications, customer-data capabilities, integration tools, and Agentforce agents that can take actions within sales and service workflows.
NarrativeEnterprise Agentic AI AdoptionThemeAI Agents for Customer-Facing Revenue and Service Workflows
Constructive pullback: trend intact, pulling toward support.30-day price action
Monday.com is a direct application-layer beneficiary: its platform is used to organize and automate operational workflows, and it is embedding AI capabilities and agents across work management, CRM, service and software-development use cases.
NarrativeEnterprise Agentic Workflow AutomationThemeAI-Enabled Collaborative Work Management Platforms
Weak or broken price action.30-day price action
Asana is a direct work-management platform provider evolving toward an execution and orchestration layer for teams and AI agents operating in shared enterprise workflows.
NarrativeEnterprise Agentic AI AdoptionThemeGoverned Human-Agent Workflow Orchestration
Constructive pullback: trend intact, pulling toward support.30-day price action