CXM
Sprinklr, Inc.

Sprinklr, Inc.CXM

Technology · Software - Application
5.23USD
+0.58%
Oct 06, 2026
CXM overview ready
Pure-play Unified-CXM platform embedding AI agents in customer workflows
Sprinklr is a pure-play enterprise Unified-CXM software vendor whose platform connects service, social engagement, marketing, consumer intelligence, and digital channels, with AI agents and automation embedded in customer-facing workflows.
Narrative is still early
Exposed to the Enterprise Agentic Workflow Automation narrative through Agentic Customer Service and CX Orchestration — pure play.
Price trend is broken
Longer-term context reads damaged structure, with a near-term setup of distribution pressure.
The tactical setup reads distribution pressure, but the weekly structure is broken.
Attractive valuation
Current market expectations look undemanding relative to how much growth and cash flow it delivers per turn of revenue multiple.
Solid fundamentals
Ev / sales is strong.
Primary risk
Competition from larger enterprise software providers.
Market Oct 5Filing Jul 31Price action Oct 5Research Aug 19

Conviction Level

NarrativeHeat8.5ThemeHeat7.5PriceAction3.4Valuation7.9CompanyPosition7.3
Price
Loading price history…

Price Action

Price trend is broken
Longer-term context reads damaged structure, with a near-term setup of distribution pressure.
The tactical setup reads distribution pressure, but the weekly structure is broken.
EntryWeak / unconfirmed recovery

The daily chart may be improving, but the weekly fast averages have not been reclaimed — the recovery is not yet confirmed on the higher timeframe.

Key Financials

Market Cap
$1.2B
Avg Volume (60D)
3.5M
60 sessions
Revenue Growth YoY
+7.6%
FY2026 vs FY2025
Gross Margin
+65.6%
Trailing twelve months
Operating Margin
+5.3%
Trailing twelve months
Distance from 200DMA
-12.5%
Next Earnings
2026-12-02
EV / EBITDA
19.9x
EV / Sales
1.2x
Market metrics as of Oct 5, 2026
Financial results for the period ended Jul 31, 2026
Filed balance-sheet data as of Jul 31, 2026

Fundamentals & Valuation

All three valuation perspectives agree this company is cheap.
Sprinklr, Inc. has a Cheap valuation stance because current market expectations look undemanding relative to how much growth and cash flow it delivers per turn of revenue multiple.

Company Research

Thesis
Sprinklr is a pure-play enterprise Unified-CXM software vendor whose platform connects service, social engagement, marketing, consumer intelligence, and digital channels, with AI agents and automation embedded in customer-facing workflows.
Opportunity
Moderate opportunity
Enterprise spending on AI agents, agent-assist tools, omnichannel interaction orchestration, and governance that automate or augment customer-service workflows while preserving escalation to human agents.
Key risk
Competition from larger enterprise software providers.

Narrative & Theme

Enterprise Agentic Workflow Automation
Part of Agentic Customer Service and CX Orchestration, with moderate fit.
CXM has a genuine, direct exposure to enterprise adoption of agentic customer-service and omnichannel CX automation. This is not an AI-compute or cybersecurity fit, so none of the promoted narratives applies.
Narrative HeatHot8.5 / 10
Theme HeatHeating up7.5 / 10
This is the company’s own research reading. The canonical heat measurement for this story has not run.

Business & Markets

Technology · Software - Application
What they do

Sprinklr, Inc. provides enterprise cloud software that enables customer-facing teams to collaborate across internal silos and communicate across digital and traditional channels using AI to improve customer experiences.

How it earns

The company primarily generates revenue through subscription-based software services.

Products & services
Sprinklr Service
Sprinklr Social
Customers & end markets
Enterprise customers
Customer-facing teams across industries
Market position

Sprinklr is a leader in the unified customer experience management software market.

Demand drivers
Low cyclicality

Demand for customer experience management software tends to be stable across economic cycles as enterprises prioritize customer engagement.